Privacy Policy

Last modified: 4/22/26

Introduction

Incite Inc. and its affiliates (“Incite,” “Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our website located at https://www.inciteai.com, our mobile applications, and any related products, features, content, communications, and services that link to this Privacy Policy (collectively, the “Services”). It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

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This Privacy Policy applies to information we collect:

on our website;

through our mobile and desktop applications;

in email, text, and other electronic communications between you and us; and

when you interact with our Services, advertisements, or applications on third-party websites or services that link to this Privacy Policy.

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This Privacy Policy does not apply to information collected:

offline or through any other means not described above; or

by any third party, including through any content, application, or advertisement that may link to or be accessible from our Services, unless otherwise stated by us.

Please read this Privacy Policy carefully. By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Services. We may update this Privacy Policy from time to time. Your continued use of the Services after we make changes means you accept those changes.

Children Under the Age of 13

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use the Services or provide any information through them.

If we learn that we have collected or received personal information from a child under 13 without appropriate consent, we will delete that information. If you believe we may have any information from or about a child under 13, please contact us at chat@inciteai.com.

California residents under 16 years of age may have additional rights regarding the collection and sale or sharing of their personal information. Please see the section titled Your State Privacy Rights below.

Information We Collect About You

We may collect information:

by which you may be personally identified, such as your name, email address, phone number, mailing address, IP address, account credentials, payment-related information, or other identifiers by which you may be contacted online or offline (“personal information”);

about your use of the Services, including usage details, interactions, preferences, and device information;

about communications you send to us, including support requests, feedback, and other correspondence;

about your subscription status, billing history, and transactions; and

about content you submit through the Services, such as prompts, messages, search queries, uploaded files, or other inputs.

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We may collect this information:

directly from you when you provide it to us;

automatically as you navigate through or use the Services; and

from service providers, business partners, analytics providers, payment processors, app stores, or other third parties that support our business.

Information You Provide to Us

The information we collect directly from you may include:

information you provide when creating an account;

information you provide when subscribing to a paid plan;

information you provide when contacting us for support or submitting feedback;

records and copies of your correspondence with us;

information you provide in surveys, forms, or promotional activities;

information you submit through the Services, including prompts, messages, search queries, and other content; and

transaction and billing information related to your purchases.

If you choose to submit information for posting or sharing through public or collaborative features of the Services, you do so at your own risk. We cannot guarantee that information you choose to share will not be viewed by unauthorized persons.

Microphone and Voice Input

If you choose to use voice input features in our app, we may request access to your device’s microphone. Microphone access is used only to capture audio you choose to provide so that we can convert your speech into text and populate the input field for your messages.

We do not use microphone access to listen in the background without your knowledge. Microphone recording is activated only when you intentionally use the voice input feature.

Audio you provide through the voice input feature may be processed in order to perform speech-to-text conversion and provide the feature to you. You can choose not to use voice input and instead type your messages manually. You can also disable microphone permissions at any time through your device settings.

Information We Collect Automatically

As you use the Services, we may automatically collect certain information about your equipment, browsing actions, usage patterns, and device, including:

details of your visits to our website or app, including traffic data, logs, and other communication data;

information about your device and internet connection, including your IP address, browser type, operating system, mobile device identifiers, and app version;

usage data about how you interact with the Services; and

information collected through cookies, pixels, SDKs, web beacons, and similar technologies.

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This information helps us:

provide and maintain the Services;

improve performance, functionality, and user experience;

understand usage patterns and troubleshoot issues;

personalize your experience;

recognize you when you return; and

support analytics, security, and fraud prevention.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your activity on our website and applications. A cookie is a small file placed on your device. You may refuse some cookies through your browser settings, but doing so may affect the functionality of certain parts of the Services.

We may also use analytics and similar tools to understand how users interact with the Services.

Third-Party Tracking and Analytics

Some content or features in the Services may be served by third parties, including analytics providers, advertisers, service providers, and application providers. These third parties may use cookies, SDKs, web beacons, and similar technologies to collect information about your use of the Services and other online activities over time.

We do not control these third parties’ tracking technologies or how they may be used. If you have questions about a third party’s privacy practices, you should review that third party’s privacy policy directly.

How We Use Your Information

We may use information that we collect about you or that you provide to us to:

provide, operate, maintain, and improve the Services;

create, manage, and authenticate your account;

process transactions, subscriptions, renewals, and billing;

provide customer support and respond to inquiries;

enable voice-to-text and other requested features;

personalize your experience and improve the relevance of content or features;

communicate with you about your account, subscriptions, updates, support matters, and policy changes;

monitor, analyze, and improve the performance and security of the Services;

detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity;

comply with legal obligations and enforce our terms and policies; and

fulfill any other purpose for which you provide the information or with your consent.

We may also use your information to send you promotional communications about our own products or services. You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us at chat@inciteai.com.

Disclosure of Your Information

We may disclose aggregated or de-identified information without restriction.

We may disclose personal information that we collect or that you provide:

to our affiliates, subsidiaries, contractors, service providers, and other third parties that support our business and are bound to protect the information;

to payment processors, hosting providers, analytics vendors, customer support providers, speech-to-text providers, cloud providers, app stores, and other service providers as needed to operate the Services;

in connection with a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or other business transaction;

to comply with any court order, law, legal process, or governmental request;

to enforce our Terms of Service and other agreements;

if we believe disclosure is necessary to protect the rights, property, or safety of Incite, our users, or others; and

with your consent or at your direction.

We do not sell personal information in exchange for money. However, some privacy laws define “sale” or “sharing” broadly, and certain uses of cookies or advertising technologies may be considered a sale or sharing under those laws.

Choices About How We Use and Disclose Your Information

You may have choices regarding the information you provide to us, including:

disabling cookies through your browser settings;

controlling app permissions through your device settings, including microphone access;

opting out of promotional emails by following the unsubscribe instructions in those emails; and

contacting us at chat@inciteai.com to request access, correction, or deletion where applicable.

If you disable or refuse certain technologies or permissions, some parts of the Services may not function properly.

Accessing, Correcting, and Deleting Your Information

You may review and update certain account information by logging into your account, if that functionality is available.

You may also contact us at chat@inciteai.com to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law. We may not be able to accommodate a request if we believe doing so would violate any law, legal requirement, or legitimate business or security need.

Your State Privacy Rights

Residents of certain states may have additional rights under applicable privacy laws, including the right to:

confirm whether we process their personal information;

request access to and deletion of certain personal information;

request correction of inaccuracies in certain personal information;

request data portability; and

opt out of certain processing activities, such as targeted advertising, sale, or sharing of personal information, where applicable.

California residents may also have rights under California law, including the right to request information about certain disclosures of personal information for direct marketing purposes.

To exercise any applicable privacy rights, please contact us at chat@inciteai.com. We may need to verify your identity before responding to your request.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

However, no system is completely secure, and we cannot guarantee the security of information transmitted over the internet. Any transmission of personal information is at your own risk.

You are responsible for maintaining the confidentiality of any password or account credentials you use to access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Privacy Policy on this page and update the “Last modified” date above. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Incite Inc.

1425 N Cahuenga Blvd.

Los Angeles, CA 90028

Email: chat@inciteai.com

Phone: 1 (323) 467-6646

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